Successful Transformations and Measurable Results

Since 2022, we have been independently collaborating with companies from various industries to achieve measurable success through agile and digital transformation. In total, we have been working in the digital field for 17 years.

Below, we present our client projects, providing insights into their respective backgrounds, challenges, and achieved outcomes.

Comprehensive E-Commerce Transformation

Optimization of Systems and Processes

Background: The client operates a web and app-based shop for fashion items across 18 countries and faced the challenge of increasing the conversion rate while overcoming more than 40 organizational barriers that were slowing down or blocking digital transformation efforts.

September 2022 – April 2024

The company struggled with a high bounce rate and a low conversion rate, particularly related to its marketing budget, various landing pages, and product detail pages. It faced numerous internal challenges stemming from complex, historically evolved IT and business structures. Despite years of effort to reposition itself in the e-commerce sector, the desired successes remained elusive. Additionally, there were differing perspectives between employees and management regarding the current situation and the reasons behind the previously failed transformation attempts.

A cross-organizational analysis encompassing all key disciplines—product, design, development, marketing, business, and IT—identified multiple weaknesses. Product-related processes, teams, and workflows were restructured or rebuilt. The portfolio for the entire digital domain was significantly adjusted while simultaneously managing traditional, stakeholder-driven project requirements. Specific measures included:

Product Vision with Three Main Goals: Establish clear digital domain alignment with measurable metrics.
IT Effort Consolidation: Focusing on two major IT initiatives per quarter.
Portfolio Optimization in Jira: Substantial improvement in transparency and tracking at the domain level.
Team Leadership Staffing: Ensuring and establishing internal expertise in product, design, and engineering for each team.
Delivery Model Optimization: Enhancing efficiency through improved cross-team and cross-department collaboration.

Reduced Lead Times: The cycle time (from “To Do” to “Online”) was Reduced across 13 teams from 31 to 17 days, and in some teams even to five days. Delivery time was accelerated by approximately 60% within 14 months.
Faster Feature Delivery Times: Large delivery packages (“initiatives”) were reduced from nine to five months, accelerating around 56% within 20 months.
Higher Conversion Rate: An increase of approximately 35% was achieved within five months after introducing new landing pages and optimizing product detail pages.

Through the optimization of the operating model, portfolio management, team composition, processes, and workflows, significant improvements were achieved in both conversion rates and lead times. The successful approaches were scaled across the entire organization.

Boosting Efficiency in the Internet and Telecommunications Industry

Establishment of a Modern Product Organization

Background: The leading provider in the internet and telecommunications industry in Austria aimed to enhance the efficiency of product development and eliminate existing bottlenecks to ensure the swift and effective delivery of new products and services.

June 2022 – February 2023

The existing corporate structure and processes were not designed to bring new products to market quickly. The outdated and error-prone backend billing model caused inconsistencies and revenue losses. Additionally, there were significant bottlenecks in processes and communication between customer support and development teams, leading to delays and inefficient problem resolution. The launch of a new corporate identity, various product expansions, and a website relaunch were also on the agenda.

Through close collaboration with the CEO, CTO, and other senior executives, a new product organization was developed, and operational processes were optimized. Specific measures included:

Realignment of the Product Organization: Introduction of an agile operating model and significant adjustments to the Jira ticketing system to identify and eliminate bottlenecks.
Executive Collaboration: Cross-departmental cooperation with the CEO, CTO, and experts from marketing, e-commerce, and infrastructure.
New Product Management Process: Development of a prioritization and steering process for new ideas and initiatives at the portfolio level.
Optimization of Roles and Team Structures: Coaching and support in building new team structures and processes, introducing clear and, in some cases, new roles, responsibilities, and feedback loops.
Team Backlog and Portfolio Optimization in Jira: Coaching of Scrum Masters, project managers, product owners, and product managers to enhance backlog management and increment flow.

Reduced Lead Times: Shortened the cycle time in the e-commerce team by approximately 70%, significantly accelerating product delivery.
Improved Team Efficiency: Increased efficiency and collaboration within and between teams, including customer support, by around 75%.
Enhanced Innovation Capability: Fostered innovation through targeted coaching and training measures, resulting in a 70% increase in the innovation rate.
Optimized Processes: Implemented clear and efficient processes to improve product development, enhancing process quality by approximately 50%.

The optimization of the product organization and processes led to a significant improvement in efficiency and innovation capacity. Collaboration with senior leadership and the introduction of new structures and processes played a key role in achieving the business objectives.

First-Hand Experiences

Dr. Karsten Jahn

Product-Driven Agile Transformation Coach

C&A

Yasi can see right through an organization. Her ability to understand the challenges of people and structure is incredibly fast and precise. She uses this superpower to suggest clear actions to take in order to improve the situation. And has the toolbox to drive the changes. So much I learned from her. She knows her stuff and how to support and drive without making a big fuzz. She excels at both the big thinking and the legwork. An asset to have in your transformation team and a benchmark of an organizational coach.

Florian Glinserer

Lead Product Manager

Word Host Group

Yasi supported us as a consultant during an extensive transformation process. Throughout the project—from preparation and execution to completion and follow-up—I witnessed how Yasi, thanks to her many years of expertise, personal dedication, and pronounced empathy, was able to provide us with optimal support. Yasi’s work is highly professional; she was always well-prepared for meetings and consultations, and her holistic approach brought together colleagues from all departments, enabling her to facilitate essential changes within the company. These changes have had a lasting impact on our collaboration and our business success. I would work with Yasi again without hesitation and highly recommend her to anyone looking for a competent, empathetic, and efficient digital transformation consultant!

Patrizia Lamprecht

Senior Agile Portfolio Manager

I have been working with Yasi on a cross-functional, international initiative at Adidas, implementing the SAFe framework, where she served as Agile Portfolio Manager. I am consistently impressed by the passion, ambition, and professionalism she brings to every new challenge. Her positive mindset and dedication make her an invaluable asset to any project team. I look forward to our next initiative together, knowing her leadership and expertise will drive success!

Gilson Maciel

Engineering Manager

C&A

I had the pleasure of working with Yasi on several key initiatives at C&A during 2023 and 2024. I was consistently impressed by her ability to step into complex projects, get up to speed, and facilitate meaningful discussions while fostering a collaborative atmosphere. Her attention to detail, clear communication, and strong leadership played a crucial role in shaping and improving many of the processes we now rely on, impacting our ways of working at every level of the company.

Ana Maier

Senior Director

Deloitte

I had the pleasure of working with Yasi, and I can highly recommend her without reservation. Her expertise in digital transformation projects has significantly contributed to making our projects more efficient and successful.

What was particularly impressive was her ability to explain complex concepts in a way that was easy to understand, while also finding tailored solutions that perfectly met our specific needs. She not only guided our team through the agile transformation but also implemented sustainable processes that have improved our workflow in the long term.

With her support, we were able to enhance team communication, complete projects faster, and define our goals more clearly. Her proactive approach, combined with a deep understanding of agile methods, helped us achieve not only short-term successes but also develop a long-term strategy.

Veronika Lenka Stubbings

Department Lead

Netconomy

I’ve had the pleasure of collaborating with Yasi in tie field of digital platform development. Her expertise and approach made the entire experience truly exceptional. Her deep expertise and strategic insights were instrumental in driving our projects to success. What truly sets Yasi apart is not just her technical proficiency, but her outstanding interpersonal skills and warm personality. She has an incredible ability to foster collaboration, motivate teams, and create a positive, results-driven environment. Her leadership and communication style naturally inspire trust and confidence, making her an invaluable partner in any venture. Working with Yasi has always been a seamless and productive experience, and I highly recommend her for any challenging projects that require both expertise and exceptional people skills.

Alexander Axt

Data Driven Product Development

C&A

I have had the pleasure of working alongside Yasi for around 1.5 years at C&A on several digital transformation projects. Throughout our collaboration, Yasi consistently demonstrated her deep expertise in change management and agile transitions, especially in the context of large organizations. As a freelance consultant, she was instrumental in enabling smoother processes, improving the overall organizational culture, and raising awareness for modern and innovative ways of working.

Yasi’s approach to change management is both thoughtful and strategic. She has a unique ability to navigate complex environments while ensuring that teams and individuals understand and embrace the changes. Her guidance helped accelerate the digital transformation at C&A, fostering an environment that encourages agility, collaboration, and continuous improvement.

What truly sets Yasi apart is her dedication to not just implementing changes but also empowering teams to sustain them. She is passionate about making a long-lasting impact, and this was evident in how she championed modern work methodologies, making them a natural part of C&A’s operations. I highly recommend Yasi for any organization looking to drive meaningful digital transformation and create lasting change in their work processes and culture.

Dragana Pandza

Technology Development Lead / Nearshore Capability Center Lead South Europe

C&A

I have worked with Yasi on the Digital Strategic Transformation Team at C&A. I admire her expertise and great professionalism, as well as her empathy and hands on attitude. Together with her, we have achieved great milestones in becoming a modern digital organization.

Stefan Althaus

Principal Director

Accenture

Great personality who quickly understands team dynamics, always prioritizing collaboration. Under her guidance, teams become measurably more successful and noticeably more satisfied, as she takes an individualized approach rather than applying one-size-fits-all solutions.

Stefan Chlebnicek

Head of Training & Academy, Senior Expert

Risk Experts Risiko Engineering GmbH

I had the pleasure of working with Yasi Pacou on a key digitalization project in the insurance industry. Her straightforward and professional approach drove the project forward from the very beginning and fostered optimal teamwork. Yasi quickly grasps the requirements and brings innovative solutions to address challenges. I particularly appreciate her ability to make complex processes understandable and efficient and the consistently inspiring exchange.

Murat Erdogan

Engineering Coach

UBS

I worked with Yasi on several Agile transformation and delivery projects. She was always reliable and fully committed to her work. What I value the most is her integrity to advocate for what she believes adds the most value. She has a creative problem solving approach and is able to translate this into practical solutions. I would be happy to endorse her anytime.

Dr. Corinna Ogonowski

Team Lead User Research & Experimentation

C&A

I had the pleasure working with Yasi in the context of digital product transformation in the field of fashion e-commerce. She lives a user-centered product and organizational approach, and helped us to better integrate UX research and customer experience into the organization. In particular, we optimized the discovery process and prioritization together. I can highly recommend Yasi, especially for complex corporate organizations.

Renaud Granier

Business Agility Senior Advisor

Accenture

I worked together with Yasi during our Accenture Business Agility years. We involved in diverse projects together both internally for the organizational development and externally for Clients. She always demonstrated an extremely high commitment to getting things done and objectives realized, no matter if this translated into significant additional work. She always demonstrated an excellent knowledge, understanding and practice of lean agile theory and principles. I can only highly recommend her to potential clients, I am sure she will bring significant value add to those lucky ones.

Rekha Priyesh

Atlassian Business Advisor

Accenture

It was an absolute pleasure knowing Yasi. She’s always cheerful, positive, and brings great energy into whatever she works on. What sets her apart is her ability to effortlessly combine fun and structured ways of working. Yasi is dedicated, highly results-oriented, yet friendly and people-focused! She knows her craft quite well and her experience and deep knowledge can prove to be a great asset. Any team would be lucky to have her!

      All reviews
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      Posted on Google  
   
   Bence Tóth 
 4 March 2026
 
 
 Trustindex verifies that the original source of the review is Google. Yasi was a key support during our agile transformation. As a Product Owner, I especially appreciated her clear guidance, pragmatic approach, and ability to challenge us in a constructive way. She brought structure, focus, and real impact to our team. Highly recommended.🏆
  
 
     Posted on Google  
   
   Tamás Kocsis 
 23 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. Professional, value focused and pragmatic. Would highly recommend.
  
 
     Posted on Google  
   
   Ioan Gulyas-Mateas 
 23 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. I collaborated with Yasi at Magenta and can wholeheartedly recommend her. Her contribution had a strong impact, bringing structure, clarity, and meaningful progress to our collaboration. She managed to define a clear strategy and way of working between technical and business teams that allowed for a smooth interdisciplinary collaboration. Already looking forward to the next opportunity to work together!
  
 
     Posted on Google  
   
   Rade Vukadinovic 
 23 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. Yasi was of incredible support in our digital transformation in Magenta for the Data and AI tribe. I had several workshop from the position of Senior Manager in my Tribe and it was my pleasure collaborating...

Big thanks!
  
 
     Posted on Google  
   
   Yael 
 19 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. Great experience! Coordination was simple, and the feedback from participants was excellent.
  
 
     Posted on Google  
   
   Dénes Füle 
 31 March 2025
 
 
 Trustindex verifies that the original source of the review is Google. A very good trainer who is passionate about her profession. Her focus is on imparting useful knowledge while making the training enjoyable. She really wants to get involved and concentrates on finding the best possible solutions for every problem withing an organization, rather than just teaching theory. This way people can memorize theory easier for the long term as well. It´s very special too that she adjusts her training sessions to each of the groups individually after asking for feedback. I can recommend her warm-haertedly for Six Sigma trainings.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 27 March 2025
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I personally appreciated that the material  for this level was more adjusted to the finance processes(service providers not only for manufactures). The practical examples worked in classroom were very helpful.    
    
        
                    Translate now
  
 
     Posted on Google  
   
   Karolina Kéfer 
 24 February 2025
 
 
 Trustindex verifies that the original source of the review is Google. I have positive impressions. Trainer Yasi is a well-prepared, experienced trainer. She observes the group's collaboration and she is very flexible in the sense that she listens to our feedback at the end of the day and immediately adapts it into the training. Thank you!
  
 
     Posted on Google  
   
   Mathias Wiesflecker 
 8 January 2025
 
 
 Trustindex verifies that the original source of the review is Google. Like many other people in our organization, I had the pleasure to attend Yasi’s Lean Six Sigma Yellow & Green Training.

Yasi is an expert in her field and a great trainer! She was able to teach us all about lean six sigma (yellow & green belt) and created a fun and energetic atmosphere! I really liked that the training was very interactive.

Highly recommend the lean six sigma trainings with Yasi!
  
 
     Posted on Google  
   
   Miro Skriputa 
 2 December 2024
 
 
 Trustindex verifies that the original source of the review is Google. I participated at Yellow and Green Belt Lean Six Sigma trainings provided by Digital Learning Academy. Both have been delivered professionally and with emphasis on both clear definition and distinction of the various tools and most importantly their application in the day-to-day business process improvement area. Overall very pleased with the way Yasi delivered both trainings and  highly recommend to anyone seeking the certifications in this or any other provided training.
  
 
     Posted on Google  
   
   Lukas Cierny 
 27 November 2024
 
 
 Trustindex verifies that the original source of the review is Google. I recently had the pleasure of attending a training session with Yasi, and I couldn’t be more impressed. Her professionalism and expertise, not just in Lean Six Sigma area, are truly outstanding. What sets her apart is her ability to stay relevant and provide insights beyond the basics, ensuring the training is both current and impactful.

Yasi excels at actively listening and adapting to the unique dynamics of our working environment. She doesn’t just deliver a one-size-fits-all presentation; instead, she tailors her approach to meet group (or individual) needs, making the training highly personalized and effective.

I highly recommend Yasi for anyone looking to enhance their skills and knowledge in Lean Six Sigma, in modern and competitive business environment. Her commitment to excellence and personal touch make all the difference.
  
 
     Posted on Google  
   
   Frank Annamária és Rális János 
 26 November 2024
 
 
 Trustindex verifies that the original source of the review is Google. I recently completed both the Lean Six Sigma Yellow Belt and Green Belt courses with Yasi, and I couldn’t be more satisfied with the experience. The courses were perfectly customized to fit our specific environment, making the learning process incredibly relevant and practical.
Yasi has a deep understanding of Lean Six Sigma principles and an exceptional ability to convey complex concepts in an easy-to-understand manner. Her teaching style is engaging and interactive, ensuring that everyone in the class was able to grasp the material and apply it effectively.
The hands-on approach and real-world examples provided by Yasi were invaluable. I feel confident in my ability to implement Lean Six Sigma methodologies in my work, thanks to her excellent guidance and support.
I highly recommend Yasi for anyone looking to advance their skills in Lean Six Sigma. Her expertise and personalized approach make her an outstanding instructor.
  
 
     Posted on Google  
   
   Martin Jančovič 
 26 November 2024
 
 
 Trustindex verifies that the original source of the review is Google. I recently attended Yasi’s Lean Six Sigma training, and I can’t recommend it more! The sessions were clear, engaging, and packed with practical insights that I could apply in my work. Yasi has a great ability to break down complex concepts and tailor the training to real-world challenges.

Whether you’re looking to enhance your skills or bring operational efficiency to your organization, this training is a valuable resource.

Thanks again, Yasi, for the valuable learning experience! Wishing you great success in your journey!
  
 
     Posted on Google  
   
   Antonio Elena 
 26 November 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had the privilege of working alongside Yasi for a year during the transformation of the digital product department of C&A. Her exceptional ability to align expectations across all organizational levels—from the lead team and C-suite executives to product team members—was key to the success of our transformation.

Yasi was instrumental in creating focus and helping the company prioritize based on value, ensuring that we worked towards clear and meaningful outcomes. Her guidance brought clarity to complex challenges and empowered the team to make decisions with confidence.

On a personal level, working with Yasi was an absolute pleasure. She made the process enjoyable and uplifting, even during challenging times. Her unwavering support helped us navigate difficult moments and come out stronger as a team. Her presence is deeply missed, and I am confident that any organization would be incredibly fortunate to have her.

I wholeheartedly recommend her for any role that values strategic thinking, leadership, and an incredible team spirit.
  
 
     Posted on Google  
   
   Mihai Z 
 26 November 2024
 
 
 Trustindex verifies that the original source of the review is Google. Great SixSigma training for a highly international crowd. Content was delivered smoothly and in a casual relaxed way.
Highly recommend Yasi!
  
 
     Posted on Google  
   
   Cezar Sampaio 
 18 November 2024
 
 
 Trustindex verifies that the original source of the review is Google. Working with Yasi brought our team a lot of confidence in the projects and in the team relationship while working in one of the biggest fashion company in Europe, I had the feeling we were in the right tracking and making the right decisions based on Yasi expertise to guide us through our differences in the team. She was the right person for the moment. I hope I can work with her in the future and I highly recommend her services if you are struggling in getting your team into delivering results.
  
 
     Posted on Google  
   
   Noël Lohrey 
 18 November 2024
 
 
 Trustindex verifies that the original source of the review is Google. Working with Yasi at C&A on two key projects, I valued her ability to align teams and strengthen agile practices. Her clear communication and focus on collaboration played a pivotal role in the success of our initiatives, leaving a lasting impact on my approach to agile teamwork.
  
 
     Posted on Provenexpert  
   
   Noël L. 
 18 November 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Working with Yasi at C&A on two key projects, I valued her ability to align teams and strengthen agile practices. Her clear communication and focus on collaboration played a pivotal role in the success of our initiatives, leaving a lasting impact on my approach to agile teamwork.
  
 
     Posted on Provenexpert  
   
   Clara R. 
 3 November 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. With Yasi Pacou, you get a wide range of consulting services for digital transformations! She is solution- and future-oriented, creative, innovative - and working with her is a great enrichment in every respect!
  
 
     Posted on Google  
   
   Diego Fernandez 
 15 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had the privilege of working with Yasi during our C&A Digital Transformation Program, and I cannot recommend her highly enough. Her approach to Agile coaching was nothing short of transformative for our team.
Thanks to her guidance, our team became more efficient, communicative, and cohesive.
If you’re looking for an Agile coach who not only knows the theory but can implement it with real-world impact, Yasi is the perfect choice. She’s an asset to any team looking to improve its agility and collaboration.
  
 
     Posted on Google  
   
   Jonathan Alexander Rincon 
 8 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had the pleasure to work with Yasi Pacou at C&A. She can definitely see the big picture, identify challenges and come up with the right solutions. She is very dynamic and can explain complex topics in an easy and educative way. It was a pleasure working with her.
  
 
     Posted on Google  
   
   Miloš Jovanović 
 7 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had the pleasure of working with Yasi during my company's agile transformation project. Her profound understanding of agile practices and their practical application proved invaluable. She was instrumental in facilitating organizational change by coaching both our teams and leadership toward more effective workflows. Yasi's strategic thinking, coupled with her keen insight into various organizational levels, enabled her to swiftly and significantly impact areas where it mattered most.
  
 
     Posted on Provenexpert  
   
   Kristina K. 
 7 October 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Working with Yasi Pacou was an absolute pleasure, both professionally and personally! As an expert in digital transformation, she understands the key KPIs that drive successful change projects – and, more importantly, knows how to effectively measure them. She also brings extensive expertise from various industries and markets, consistently delivering value from day one. What truly stands out, however, is her exceptional interpersonal skills, which allow her to motivate people and foster a trusting environment. Highly recommended and I would gladly work with her again!
  
 
     Posted on Provenexpert  
   
   Anonymously 
 7 October 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I had the pleasure working with Yasi in the context of digital product transformation in the field of fashion e-commerce. She lives a user-centered product and organizational approach, and helped us to better integrate UX research and customer experience into the organization. In particular, we optimized the discovery process and prioritization together. I can highly recommend Yasi, especially for complex corporate organizations.
  
 
     Posted on Google  
   
   Tim Koerner 
 6 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. Yasi Pacou made an exceptional impact on our journey toward becoming an agile organization. Her approach to implementing structural changes was both insightful and practical, fostering a culture of continuous improvement. She also played a pivotal role in supporting the individual growth of our employees and leadership team, guiding them through personalized development plans. Yasi’s expertise and dedication truly helped World4You move forward with confidence. Highly recommend her services for anyone looking to drive agile transformation!
  
 
     Posted on Provenexpert  
   
   Tim K. 
 6 October 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Yasi Pacou made an exceptional impact on our journey toward becoming an agile organization. Her approach to implementing structural changes was both insightful and practical, fostering a culture of continuous improvement. She also played a pivotal role in supporting the individual growth of our employees and leadership team, guiding them through personalized development plans. Yasi’s expertise and dedication truly helped World4You move forward with confidence. Highly recommend her services for anyone looking to drive agile transformation!
  
 
     Posted on Provenexpert  
   
   Gerald A. 
 4 October 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Yasi Pacou is an outstanding Agile Coach who seamlessly combines technical expertise, experience, and a hands-on mentality. Working with her was excellent. Through her analytical thinking and pragmatic solutions, she successfully improved our agile software development processes and workflows, as well as optimized our team structure. I can highly recommend Yasi Pacou to any company as a consultant.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 3 October 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I had the pleasure of working with Yasi during the agile transformation at C&A. On a team level, various impediments were resolved and she helped us to bring difficult issues to discussion, always generating a positive environment.
  
 
     Posted on Google  
   
   Ana Maier 
 1 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had the pleasure of working with Yasi, and I can highly recommend her without reservation. Her expertise in digital transformation projects has significantly contributed to making our projects more efficient and successful.
What was particularly impressive was her ability to explain complex concepts in a way that was easy to understand, while also finding tailored solutions that perfectly met our specific needs. She not only guided our team through the agile transformation but also implemented sustainable processes that have improved our workflow in the long term.
With her support, we were able to enhance team communication, complete projects faster, and define our goals more clearly. Her proactive approach, combined with a deep understanding of agile methods, helped us achieve not only short-term successes but also develop a long-term strategy.
I am very grateful for the collaboration and would gladly work with her again in the future.
  
 
     Posted on Google  
   
   Gloria G 
 1 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had the pleasure of working with Yasi at C&A on Portfolio Management and a significant overhaul of our Jira portfolio view, which integrated the work of thirteen teams to improve transparency and visibility across all organizational levels. Her expertise, strategic guidance, and hands-on approach as a Transformation Coach were pivotal in driving our digital transformation.
Yasi’s outcome-oriented and customer-centric mindset not only streamlined our processes but also resulted in measurable improvements in team and portfolio productivity as well as stronger stakeholder engagement.
I highly recommend Yasi for any organization looking to implement meaningful change and achieve outstanding results.
  
 
     Posted on Google  
   
   Slađa Bolf 
 1 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had a great collaboration with Yasi working on the agile transformation at C&A. She is a great agile coach with high expertise and a hands-on mentality that led us to very valuable results.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 1 October 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I had the pleasure of working with Yasi on several key initiatives at C&A during 2023 and 2024. I was consistently impressed by her ability to step into complex projects, get up to speed, and facilitate meaningful discussions while fostering a collaborative atmosphere. Her attention to detail, clear communication, and strong leadership played a crucial role in shaping and improving many of the processes we now rely on, impacting our ways of working at every level of the company.

I would be thrilled to collaborate with her again on any future project we might have the opportunity to work on.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 1 October 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I had a great collaboration with Yasi working on the agile transformation at C&A. She is a great agile coach with high expertise and a hands-on mentality that led us to very valuable results.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 1 October 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I had the pleasure of working with Yasi at C&A on Portfolio Management and a significant overhaul of our Jira portfolio view, which integrated the work of thirteen teams to improve transparency and visibility across all organizational levels. Her expertise, strategic guidance, and hands-on approach as a Transformation Coach were pivotal in driving our digital transformation.
Yasi’s outcome-oriented and customer-centric mindset not only streamlined our processes but also resulted in measurable improvements in team and portfolio productivity as well as stronger stakeholder engagement.
I highly recommend Yasi for any organization looking to implement meaningful change and achieve outstanding results.
  
 
     Posted on Provenexpert  
   
   Ulrike O. 
 1 October 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Yasi supported us with her impressive expertise and in-depth specialist knowledge as part of a comprehensive digital transformation in eCommerce. Particularly noteworthy are her clear communication style and practical solutions, which have effectively driven the digital transformation. Thanks to Yasi's support, we were able to sustainably optimize our digital processes and successfully guide our teams through the change process. I can recommend Yasi to any company looking for proactive and reliable support with digital transformation, process and system optimization.
  
 
     Posted on Provenexpert  
   
   Ana M. 
 1 October 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I had the pleasure of working with Yasi, and I can highly recommend her without reservation. Her expertise in digital transformation projects has significantly contributed to making our projects more efficient and successful.
What was particularly impressive was her ability to explain complex concepts in a way that was easy to understand, while also finding tailored solutions that perfectly met our specific needs. She not only guided our team through the agile transformation but also implemented sustainable processes that have improved our workflow in the long term.
With her support, we were able to enhance team communication, complete projects faster, and define our goals more clearly. Her proactive approach, combined with a deep understanding of agile methods, helped us achieve not only short-term successes but also develop a long-term strategy.
I am very grateful for the collaboration and would gladly work with her again in the future.
  
 
     Posted on Google  
   
   Noah Ikpegbu 
 29 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had the pleasure to collaborate with Yasi within one of our organizational circles, altogether forming a boutique focused on Agile Methods and DevOps, as part of a global professional services company. I admired the speed and agility with wich she navigated the team through facing challenges. Her managerial capabilities and oversight clearly led to nothing but positive outcomes. I would not want to have missed learning from her examplery behavior.
  
 
     Posted on Provenexpert  
   
   Rainer H. 
 29 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Great collaboration with Yasi. She is an excellent advicer for agile transformations. Highly value driven and with a hands-on mindset.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 27 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I have worked with Yasi on the Digital Strategic Transformation Team at C&A. I admire her expertise and great professionalism, as well as her empathy and hands on attitude. Together with her, we have achieved great milestones in becoming a modern digital organization.
  
 
     Posted on Google  
   
   Christian Biegler 
 26 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. I worked together with Yasi over month. It was an amazing experience for me. I really appreciated her professional support and warmth a lot! All the best!
  
 
     Posted on Google  
   
   Fernando Veiga 
 26 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had the pleasure of working with Yasi Pacou during the strategic transformation for C&A e-commerce from October 2022 to May 2024, where I was the Domain Lead (Sr. Director of Engineering). Yasi is an exceptional Product and Agile Coach with a rare ability to navigate both high-level strategy and the detailed day-to-day operations of teams. Her understanding of product and agile transformations is impressive, and she’s highly skilled at collaborating with engineering. Yasi’s communication is clear, direct, and always trustworthy. It was truly a pleasure working with her, and I highly recommend her services.
  
 
     Posted on Provenexpert  
   
   E. 
 26 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I had the pleasure of working with Yasi on a significant transformation project, and my experiences have always been positive. She’s always reliable, really listens to what the team members need, and is focused on finding solutions that work. Our collaboration was both open and enjoyable.  Working alongside her was truly inspiring.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 26 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I worked with Yasi during her time at Accenture as part of the Business Agility team. Yasi is an excellent agile coach and has always successfully guided clients through their digital transformations. Her analytical thinking, creative solution finding and agile expertise were convincing. I would be happy to work with her again at any time!
  
 
     Posted on Provenexpert  
   
   J. 
 26 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I have worked with Yasi as the Digital Transformation Leader at C&A, she has consistently demonstrated exceptional strategic vision, leadership, and a results-driven approach. Yasi has been instrumental in redefining the digital landscape, seamlessly integrating modern technologies into the business processes and fostering a culture of innovation.
  
 
     Posted on Google  
   
   Tim Robinson 
 25 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. Expertise and energy, smiles and inspiration.
Yasi gets it done and you have no choice but to get  involved.
  
 
     Posted on Google  
   
   Alex A 
 25 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. I have had the pleasure of working alongside Yasi for around 1.5 years at C&A on several similar digital transformation projects. Throughout our collaboration, Yasi consistently demonstrated her deep expertise in change management and agile transitions, especially in the context of large organizations. As a freelance consultant, she was instrumental in enabling smoother processes, improving the overall organizational culture, and raising awareness for modern and innovative ways of working.

Yasi’s approach to change management is both thoughtful and strategic. She has a unique ability to navigate complex environments while ensuring that teams and individuals understand and embrace the changes. Her guidance helped accelerate the digital transformation at C&A, fostering an environment that encourages agility, collaboration, and continuous improvement.

What truly sets Yasi apart is her dedication to not just implementing changes but also empowering teams to sustain them. She is passionate about making a long-lasting impact, and this was evident in how she championed modern work methodologies, making them a natural part of C&A’s operations.

I highly recommend Yasi for any organization looking to drive meaningful digital transformation and create lasting change in their work processes and culture.
  
 
     Posted on Provenexpert  
   
   Sonja J. 
 25 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I worked with Yasi on a change project for over a year. She approaches her projects strategically with a focus on what is important. She always has new ideas on how to successfully transform challenges into solutions. In addition, she always has an open ear and is interested in what is going on around her. We had a lot of fun working together and I sometimes looked up to her a little. All in all, we complemented each other well. I would recommend her at any time and would work on a project with her again.
  
 
     Posted on Provenexpert  
   
   F. 
 25 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. We carried out a major transformation project at my former employer with Yasi's support. Even during the preparation of the project, I could see how comprehensively, professionally and empathetically Yasi approached the work. Over several weeks and months, with her support, we were able to establish a new project and process structure that greatly improved our daily collaboration. Yasi not only demonstrated her extensive expertise, but also used modern and innovative methods to ensure that the entire company was able to participate and that ideas and suggestions were always taken into account. Yasi has managed to strike a balance between the wishes and needs of the employees and the company's management, as well as the usual industry impasses. I would work with Yasi again at any time!
  
 
     Posted on Provenexpert  
   
   M. 
 25 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I worked with Yasi on a transformation project at one of the largest fashion retailers in Europe.
Her competent and kind-hearted manner and the associated skills that she used in the spirit of change were of great importance both for the employees and for the strategic direction of the company. 
I therefore greatly appreciate Yasi and her wealth of experience and am happy to recommend her without any restrictions.
  
 
     Posted on Google  
   
   Ulrike Rasch 
 24 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. I can confidently say Yasi is one of the most reliable professionals I’ve encountered. Her combination of technical expertise and strategic thinking was key during our work on the launch of a major website for the German-speaking market (Austria, Germany, Switzerland).

Yasi excels at communicating complex concepts in a clear, accessible way. Her approachable demeanor, combined with her willingness to go the extra mile, made her a trusted go-to for advice and problem-solving key player.

She’s a team player who takes ownership and consistently exceeds expectations. Her positive attitude and passion for digital transformation inspired, fostering a collaborative work environment.

I highly recommend Yasi to any organization seeking a skilled, reliable, and effective digital transformation consultant.
  
 
     Posted on Provenexpert  
   
   C. 
 24 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. In the course of a large multi-year project in the area of IT transformation/digitalization and change, I had the honour of being supported and methodically accompanied by Yasi. Yasi is characterized by high methodological competence and a lot of experience. She manages to support and serve the people in the teams in an inimitable way. Getting them moving and keeping them moving efficiently - that is her absolute strength - despite all resistance!
  
 
     Posted on Provenexpert  
   
   Anonymously 
 24 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I had the pleasure of working with Yasi during her time at Accenture. Her experience in transformation projects is key and her passion is contagious. I learnt a lot from her and could not have wished for a better colleague and sparring partner.
I highly recommend her services.
  
 
     Posted on Provenexpert  
   
   Ulrike Josefa R. 
 24 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I can confidently say Yasi is one of the most reliable professionals I’ve encountered. Her rare combination of technical expertise and strategic thinking was key during our work on the launch of a major website for the German-speaking market (Austria, Germany, Switzerland). 

Yasi excels at communicating complex concepts in a clear, accessible way. Her approachable demeanor, combined with her willingness to go the extra mile, made her a trusted go-to for advice and problem-solving key player. 

She’s a team player who takes ownership and consistently exceeds expectations. Her positive attitude and passion for digital transformation inspired, fostering a collaborative work environment.

I highly recommend Yasi to any organization seeking a skilled, reliable, and effective digital transformation consultant.
  
 
     Posted on Provenexpert  
   
   Veronika L. 
 23 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I’ve had the pleasure of collaborating with Yasi at a consulting firm, where we focused on large-scale projects, especially in digital platform development. Her expertise and approach made the entire experience truly exceptional. Her deep expertise and strategic insights were instrumental in driving our projects to success. What truly sets Yasi apart is not just her technical proficiency, but her outstanding interpersonal skills and warm personality. She has an incredible ability to foster collaboration, motivate teams, and create a positive, results-driven environment. Her leadership and communication style naturally inspire trust and confidence, making her an invaluable partner in any venture.
Working with Yasi has always been a seamless and productive experience, and I highly recommend her for any challenging projects that require both expertise and exceptional people skills.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 23 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Yasi and I used to work together on various digital transformation projects focused on mobile. 
In her then role as project manager she was always eager to find a balance between reaching objectives and keeping the team's motivation up. Therefor she was invested in improving processes and understanding internal as well as external needs to make the project a success. 
Her curious and charming nature made working together an absolute fun experience.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 21 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Yasi is a great personality, open, cheerful, helpful, inspiring and an absolute team player. She makes sure that we are successful together as a team, questions the status quo, is creative and brings in new ideas. Working with Yasi is fun and I can therefore highly recommend her.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 21 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Yasi and I worked together on a major change project. She brings people together, gets them moving and helps them achieve their goals. It was inspiring to work with her.
  
 
     Posted on Provenexpert  
   
   P. 
 21 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I have always found Yasi to be very professional and goal-oriented when working on a project in a development team. Thanks to her many years of experience with agile methods, she made a significant contribution to our project, helping the developers, who had never worked together before, to quickly form a high-performance team that achieved the set goals.
  
 
     Posted on Google  
   
   El Muro 
 20 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. I worked with Yasi on several Agile transformation and delivery projects. She was always reliable and fully committed to her work.

What I value the most is her integrity to advocate for what she believes adds the most value.
She has a creative problem solving approach and is able to translate this into practical solutions.

I would be happy to endorse her anytime.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 20 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I have worked with Yasi on a large transformation project and have had consistently positive experiences.
She is very reliable, customer-oriented and eager to find an appropriate solution.
The collaboration was very open and pleasant.
  
 
     Posted on Provenexpert  
   
   E. H. 
 19 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I have had a very good experience working with Yasi.
She has very good communication skills, which contribute a lot to the coordination and support of a team.
She quickly understood the team processes and constantly optimized and improved them.
I can highly recommend her for team building as well as process building in the IT environment.
  
 
     Posted on Provenexpert  
   
   Johannes E. 
 17 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Yasi is a hands-on and reliable IT consultant. Her analytical skills and deep expertise have significantly contributed to the success of our projects.
  
 
     Posted on Google  
   
   Rekha Priyesh 
 12 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. It was an absolute pleasure knowing Yasi. She’s always cheerful, positive, and brings great energy into whatever she works on. What sets her apart is her ability to combine fun and structured way of working effortlessly 😊 Yasi is dedicated, highly results oriented and yet friendly and people focused! She knows her craft quite well and her experience and deep knowledge can prove to be a great asset. Any team would be lucky to have her!
  
 
     Posted on Provenexpert  
   
   Alex L. 
 11 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Working with Yasi was always great and she always kept a cool head even when supporting several teams at the same time.
  
 
     Posted on Google  
   
   Oleksii Gozha 
 10 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. I enjoyed working with Yasi on a massive SAP transformation project. As a SAP developer, I truly appreciated how she built a seamless bridge between the technical and business teams, fostering an environment of collaboration and continuous improvement.

Her proactive approach efficiently removed blockers and empowered us to deliver high-quality work consistently. Yasi didn’t just manage processes — she actively listened, provided invaluable insights, was not afraid to speak about underlying risks, and tailored working methods and tools to meet our specific needs. Yasi made a difference, and I’m grateful for the opportunity to have worked with her.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 10 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I enjoyed working with Yasi on a massive SAP transformation project. As a SAP ABAP developer, I truly appreciated, how she built a seamless bridge between the technical and business teams, fostering an environment of collaboration and continuous improvement.

Her proactive approach efficiently removed blockers and empowered us to deliver high-quality work consistently. Yasi didn’t just manage processes — she actively listened, provided invaluable insights, was not afraid to speak about underlying risks, and tailored working methods and tools to meet our specific needs. Yasi made a difference, and I’m grateful for the opportunity to have worked with her.
  
 
     Posted on Provenexpert  
   
   L. 
 8 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I had the privilege to work with Yasi on a large Agile Transformation project at our time as colleagues at Accenture. I experienced her  as skilled and professional with a “can-do” attitude. One can sense her years of experience in the industry which reflects in her proven track record  of happy clients.
  
 
     Posted on Google  
   
   Mariam Amir-Ahmadi 
 6 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. I had the chance to work with Yasi during some leadership workshops for the Austrian energy sector. She was key in pushing forward the digital transformation, always bringing smart, agile ideas to the table. Her dedication really stood out and made a big difference throughout the workshop series. She was a crucial part of our team, always delivering great results, even when things got sometimes tough. Thank you!
  
 
     Posted on Google  
   
   Harald Schabernack 
 5 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. Yasi worked with me on the largest and most successfull large scale transformation program in the Austrian Insurance Industry in the last decades. She was a very strong player in the overall excellent team and drove innovation and true digital transformation with our client, ensuring their position as market leader in CEE in the future.
  
 
     Posted on Provenexpert  
   
   M. 
 4 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I have worked with Yasi as part of the local Vienna Business Agility team within the wider organisation of Accenture DACH. Yasi always had a positive attitude and I really enjoyed the interactions we had. Yasi also had a very hands-on approach and was eager to implement the ideas we agreed on within the team. Yasi not only has a very professional attitude but is also fun to work with and we all need such people on our projects! 😎
  
 
     Posted on Provenexpert  
   
   Nasrat K. 
 3 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I had the pleasure of working with Yasi on a transformation project for a major client between 2018 and 2020. From day one, we got along very well both personally and professionally.

As Scrum Master in our team, Yasi demonstrated an impressive combination of patience and assertiveness. She knew how to remain calm in challenging situations and still pursue the goals with the necessary determination.

I would particularly like to highlight her communication skills, as Yasi always made sure that everyone in the team was on the same page and always had an open ear for feedback and suggestions for improvement.
  
 
     Posted on Provenexpert  
   
   Anonymously 
 2 September 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. As a product owner, I worked with Yasi in her role as an agile coach on a large IT transformation project in the financial industry and have nothing but positive things to say about it. Yasi is one of the few agile coaches who not only understands agility, but also the IT side and its needs - and can therefore adapt project processes efficiently and in line with project requirements. I can only warmly recommend Yasi to any IT project manager.
  
 
     Posted on Provenexpert  
   
   R G. 
 31 August 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I worked together with Yasi during our Accenture Business Agility years.  We involved in diverse projects together both internally for the organizational development and externally for Clients. She always demonstrated an extremely high commitment to getting things done and objectives realized, no matter if this translated into significant additional work.  She always demonstrated an excellent knowledge,  understanding and practice of lean agile theory and principles.  I can only highly recommend her to potential Clients, I am sure she will bring significant value add to those lucky ones.  I am available for in persona talks on this, please don’t hesitate to direct message me. All the best dear Yasi for your endeavour, I am sure your tenacity will be very successful!  Cheers, Renaud
  
 
     Posted on Provenexpert  
   
   Stefan C. 
 30 August 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. I had the pleasure of working with Yasi Pacou on a key digitalization project in the insurance industry and can recommend her without reservation. From the very beginning, her straightforward and professional approach helped to drive the project forward and function optimally as a team.

She not only quickly grasps the requirements, but also brings innovative approaches that help to respond to challenges that arise. I particularly emphasize her ability to make complex processes understandable and efficient. Yasi Pacou made a significant contribution to the implementation of our project.

I appreciate the collaborative partnership and the constantly inspiring exchange and look forward to working with her on further projects in the future.
  
 
     Posted on Provenexpert  
   
   J. 
 30 August 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. The collaboration with Yasi was always characterized by a high level of professionalism and expertise. Her commitment and expertise have enriched our team and made a decisive contribution to our joint successes.
  
 
     Posted on Provenexpert  
   
   Michael C. 
 30 August 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Yasi is a very professional and uncomplicated expert who I can only warmly recommend. In our many years of working together, I have always found her to be competent, very focused and also attentive to human interaction. I would be very happy to work with her again at any time!
  
 
     Posted on Provenexpert  
   
   Anonymously 
 30 August 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Complex challenges were solved efficiently. Extremely trustworthy, professional and competent.
  
 
     Posted on Provenexpert  
   
   E. 
 30 August 2024
 
 
 Trustindex verifies that the original source of the review is Provenexpert. Yasi exemplifies the qualities of a true servant leader.

Throughout my tenure at Accenture, she has been my primary point of contact and has significantly contributed to my professional development with her clear and composed demeanor. In addition to her expertise in agile methodologies (digital transformation, product management, agile frameworks at both scaled and team levels), Yasi possesses a strong acumen for numbers, data, and factual analysis. Moreover, she is an exceptional listener, empathetic, and solution-oriented.

I am immensely grateful for all that she has done for me and could not have asked for a better people lead.
  
 
 
  
 
 
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