I had the pleasure of working with Yasi Pacou during the strategic transformation for C&A e-commerce from October 2022 to May 2024, where I was the Domain Lead (Sr. Director of Engineering). Yasi is an exceptional Product and Agile Coach with a rare ability to navigate both high-level strategy and the detailed day-to-day operations of teams. Her understanding of Product and Digital Transformations is impressive, and she’s highly skilled at collaborating with engineering. Yasi’s communication is clear, direct, and always trustworthy. It was truly a pleasure working with her, and I highly recommend her services.
Efficient Consulting and Training Solutions
Do you want to boost your profits and future-proof your company?
I help companies with 50 to 10,000 employees develop or use software to increase their profits within one year.
With 17 years of experience in IT and business transformation, I support you in establishing modern structures and processes within three to six months. This typically results in a 20-40% cost reduction.
The Biggest Challenges Companies Will Face by 2030
Digitalization and modern technologies such as Artificial Intelligence (AI), cloud computing, and iPaaS pose significant challenges for companies, particularly in integrating them with legacy systems. According to Gartner (2023), many businesses struggle to manage data efficiently across different systems—primarily due to insufficient interface capabilities and inflexible IT architectures.
These challenges often result in underutilized systems or features, leading to a fragmented technology landscape and rising costs. Navigating technological change requires implementing new system solutions, the parallel support of legacy systems, and high data quality to ensure sustainable success.
Many companies try to push innovation through a clogged pipeline—without sufficient space, the potential for innovation remains blocked. In today’s challenging market conditions, innovation is often deprioritized. Yet now, more than ever, it is essential to strengthen the USP, build a competitive edge, and ensure the company’s long-term sustainability.
According to McKinsey (2023), many organizations lack the time for meaningful product development, thorough customer analysis, and efficient processes that enable ideas to flow freely from teams to decision-makers. The consequences are missed revenue opportunities, disengaged employees, and declining productivity.
Customers today navigate the digital landscape like captains on an ocean, with their smartphone – their small onboard computer – always within reach. According to McKinsey (2023), customers use at least three channels for their purchases and expect a seamless omnichannel experience. Yet, only 25% of these customers feel well-supported throughout their journey. While seven touchpoints were once sufficient, the average customer now requires 24 touchpoints before making a decision.
For companies, this means keeping their customer service and sales strategies flexible and constantly adapting. However, many companies resemble large tankers: slow and hindered by lengthy budgeting and decision-making processes. What companies need now and will continue to need in the future is the ability to respond quickly and precisely to customer demands.
The job market is becoming increasingly challenging: more people are retiring than there are skilled workers entering the workforce. Finding qualified employees is difficult as education and training systems lag behind technological advancements, placing greater pressure on the remaining workforce. Alongside the shortage of skilled workers, resistance to new processes and technologies among current employees further complicates the situation.
According to Gallup (2024), only 13% of employees in Europe are engaged—a troubling statistic that is 10% below the global average. In contrast, the U.S. engagement rate stands at 33%. The leading cause of low engagement is stress, affecting all demographics. This disengagement, coupled with the skills shortage, leads to slow implementations, costly reliance on third-party providers, and low adoption of new systems. The results are higher costs, rising employee turnover, and reduced opportunities for growth.
Practical and Actionable Solutions
With years of experience across companies of all sizes—from start-ups and mid-sized businesses to Fortune 500 corporations—I bring a wealth of operational and strategic expertise in software development, design, product management, and organizational development. This diverse background enables me to view current challenges from multiple perspectives. By combining your industry expertise with my proven methodologies, we can create sustainable, actionable solutions that streamline your business processes and drive meaningful results.
Results-Oriented Services
Consulting
Packages & Pricing
- Features
- 3 hours consulting
- Email support
- Helpful documents via Google Drive
- Basic report
- Features
- 25 hours consulting
- Email, phone, and WhatsApp chat support <48h
- Access to exclusive resources & workshops
- Comprehensive report with recommendations
- Features
- Customized consulting, from 30 up to 100 hours as needed
- Email, phone, and various chat support <24h
- Access to exclusive resources, workshops in preferred formats
- Detailed report with in-depth analysis
First-Hand Experiences
Yasi supported us with impressive expertise and profound knowledge as part of a comprehensive digital transformation in eCommerce. Particularly noteworthy are her clear communication style and her practical solution approaches, which have effectively driven the digital change forward. Thanks to Yasi’s support, we were able to sustainably optimize our digital processes and successfully guide our teams through the change process. I highly recommend Yasi to any company looking for proactive and reliable support in digital transformation, process, and system optimization.
Yasi Pacou made an exceptional impact on our journey toward becoming an agile organization. Her approach to implementing structural changes was both insightful and practical, fostering a culture of continuous improvement. She also played a pivotal role in supporting the individual growth of our employees and leadership team, guiding them through personalized development plans. Yasi’s expertise and dedication truly helped World4You move forward with confidence. Highly recommend her services for anyone looking to drive digital transformation!
Yasi Pacou is an outstanding consultant, who seamlessly combines technical expertise, experience, and a hands-on mentality. Working with her was excellent. Through her analytical thinking and pragmatic solutions, she successfully improved our agile software development processes and workflows, as well as optimized our team structure. I can highly recommend Yasi to any company as a consultant.
I have always enjoyed working with Yasi, both on a digital transformation program in the insurance sector and on other smaller consulting projects. Her sensitivity to teams’ strengths and weaknesses, her quick grasp of even complex technical and organizational topics, her empathy, and her goal orientation make her an outstanding digital consultant and coach! She is also someone who sees things through and does not abandon the ship when times get tough.
Yasi worked with me on the largest and most successfull large scale transformation program in the Austrian Insurance Industry in the last decades. She was a very strong player in the overall excellent team and drove innovation and true digital transformation with our client, ensuring their position as market leader in CEE in the future.
I had the chance to work with Yasi during some leadership workshops for the Austrian energy sector. She was key in pushing forward the digital transformation, always bringing smart, agile ideas to the table. Her dedication really stood out and made a big difference throughout the workshop series. She was a crucial part of our team, always delivering great results, even when things got sometimes tough. Thank you!
Companies that have worked with me
Why You Should Work with Me
- 17 years of IT experience across various company sizes and industries
- 10 years of training experience, including both adult education and on-the-job
- Transparent, and flexible pricing – a unique selling point in this field
- Customized solutions tailored to your company’s specific challenges
I help you reach your business goals more efficiently, enhance your market position, and drive sustainable long-term profitability.